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FAQs About Ordering Food on Train with RailRestro

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ordering food on the train is now a breeze with platforms like RailRestro. No matter if you're travelling to work, on vacation or family vacations, RailRestro makes it easy to order hot, clean food items delivered to your train station. If you're unfamiliar with the concept of food delivery on trains or have any questions about the process This article will answer the most frequently asked questions that will make sure you have a comfortable eating experience while on the move.

1. What is RailRestro?

RailRestro provides an online service that permits users to order food on trains with top-rated, FSSAI-approved eateries. The food is delivered directly to your seat at more than the 450 railway stations in India. It is possible to order meals through its mobile or website with details like your PNR number or train information.

2. What is the best way to order food while traveling with RailRestro?

Follow these easy steps:

  1. Go to www.railrestro.com to download or install the RailRestro application.

  2. Enter your 10-digit PNR number or train name/number.

  3. Explore menus and restaurants at the upcoming stations.

  4. Choose your meals and add them to your shopping cart.

  5. Select the payment method you prefer (online or cash on delivery).

  6. Food will arrive at your table at the station you choose.

3. What if I wanted to order food from the train with no PNR number?

Yes, you can. If you do not have an PNR number You can search for food by entering your train's Name or Number and then selecting the station you'd like the food to be delivered.

4. Are food delivery services available on all stations and trains?

RailRestro currently provides food delivery in more than 350 locations all over India. There are restaurants available at all times, but it is contingent on the route of your train and the time of your departure. Metro routes and major junctions are covered extensively, but for stations in remote locations, the availability can vary.

5. What kind of food can I get?

RailRestro provides a variety of meals served on trains which include:

  • North Indian and South Indian the thalis

  • Jain along with Satvik meals

  • Chinese biryani, Chinese fast food combinations

  • Snacks, breakfast items, drinks and desserts

  • Special meals for children as well as large group orders

All meals are cooked at FSSAI certified restaurants and then packed in clean, sealed containers.

6. What time prior to my station when I should make my order?

It is suggested to make your reservation at least 60 to 90 minutes before the train reaches the station you wish to visit. This allows the restaurant time to cook and serve your food fresh and within the timeframe.

7. How can I pay for food?

RailRestro offers a variety of payment options:

  • Online payment through UPI or credit/debit card or online banking

  • Pay cash on delivery (COD) at your convenience

  • Wallet payments (if supported)

You're able to select the option that's best for you when you check out.

8. Does the food you eat healthy and safe?

Yes. All food preparation is done within certified kitchens by FSSAI which adhere to strict hygiene guidelines. Packaging is safe and designed to keep food fresh throughout the delivery. RailRestro is also a proponent of the use of contactless delivery to ensure passenger safety.

9. Can I change or cancel my order?

You can alter or cancel your order prior to when food is cooked or shipped. Contact customer support through the app, on the website or toll-free number to request alterations. Refund or cancellation policies can differ based on the restaurant's partner as well as the time of day.

10. What happens if my train is delayed or rescheduled?

RailRestro tracks your live train status to ensure timely delivery. If there delays or changes in the schedule of your train and delivery time changes, it is automatically adjusted. It is also possible to call the support team to get real-time assistance.

11. Does RailRestro offer bulk or group orders?

Yes. RailRestro can accommodate groups ordering for corporate, families, travellers, tourist groups and even schools. You can place a bulk order and select multiple food types for various customers.

12. How can I reach customer service?

Contact RailRestro's customer support team by calling:

  • Phone: +918102888999

  • Email: care@railrestro.com

  • Live Chat is available on both the app and website

Customer service can assist with any issues regarding orders and the status of delivery, refunds and other queries.

Conclusion

The process of ordering food on trains is now easier secure, reliable, and convenient than ever thanks to RailRestro. In just two clicks and a few clicks, you can have dining-in-restaurant meals delivered directly to your train station without ever getting out of the train. No matter if you're traveling on in short distances or long-haul routes RailRestro will ensure that your journey is comfortable and tasty.

So, next time you're on the road take the pantry car off and take food on the trains using RailRestro -the reliable train food delivery company. Read more: https://medium.com/@railrestroapp/railrestro-is-the-game-changer-in-indias-train-food-delivery-landscape-8c4fb42e6136


 
 
 

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